Terms of Service

These Terms & Conditions apply to all purchases made through the website of Olivia & Parker Los Angeles, accessible via oliviaparkerlosangeles.com.

1. Applicability

By placing an order on our website, you agree to these Terms & Conditions. These Terms apply to all visitors, users, and customers of our website.

2. Product Information

We make every effort to describe our products accurately and provide up-to-date information. However, typographical errors, pricing errors, or other inaccuracies may occasionally occur.

We reserve the right to correct any errors and to update product information at any time without prior notice.

3. Orders & Payment

Orders are processed only after full payment has been successfully received.

Available payment methods are displayed at checkout and may vary. All transactions are processed in USD ($).

4. Processing & Delivery

  • Order processing time: 1–3 business days (excluding U.S. holidays)

  • Estimated delivery time: 10–30 business days, depending on location within the United States

Orders are shipped through our international fulfillment partner.

Delivery times are estimates and are not guaranteed.

5. Returns & Cancellations

Please refer to our separate Returns & Refund Policy for full details regarding return eligibility, conditions, and procedures.

Orders may not be canceled once they have been processed or shipped.

6. Limitation of Liability

We are not responsible for loss, theft, or damage during shipping if tracking information confirms that the parcel has been delivered to the address provided at checkout.

Customers are responsible for ensuring that all shipping details are accurate and complete. Address errors must be reported within 24 hours of placing the order.

To the fullest extent permitted by applicable U.S. law, Olivia & Parker Los Angeles shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

7. Intellectual Property

All content on this website, including but not limited to text, images, graphics, logos, and designs, is the property of Olivia & Parker Los Angeles and may not be copied, reproduced, distributed, or used without prior written permission.

8. Complaints Procedure

Complaints may be submitted in writing via:

support@oliviaparkerlosangeles.com

We aim to respond to all complaints within 5 business days.

9. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the United States.

Any disputes arising under these Terms shall be subject to the applicable courts within the United States.